Acodei Data Processing Agreement

This Data Protection Addendum (“Addendum”) forms part of the Agreement between Acodei Software, LLC (“Acodei”) and the User (“User”) of Acodei’s services and applies to the processing of User Personal Data by Acodei as described below.


1.1. “Data Protection Laws” means any applicable data protection or privacy laws, regulations or guidance applicable to the processing of User Personal Data under this Addendum, including but not limited to the EU General Data Protection Regulation (“GDPR”).

1.2. “User Personal Data” means any personal data provided by the User to Acodei for the provision of services.

Data Processing

2.1. Acodei will process User Personal Data solely for the purpose of providing the services to the User, in accordance with the User’s instructions, and as required by applicable Data Protection Laws. 

2.2. The User acknowledges and agrees that Acodei may transfer User Personal Data to third-party service providers for the purposes of providing the services.

Data Security

3.1. Acodei will implement appropriate technical and organizational measures to protect User Personal Data against unauthorized or unlawful processing and against accidental loss, destruction, or damage.


4.1. The User agrees to the engagement of third-party subprocessors by Acodei for the provision of the services.

4.2. Acodei will ensure that any third-party subprocessors engaged by Acodei are subject to contractual obligations regarding data protection and security that are no less onerous than those set out in this Addendum.

User Rights

5.1. The User has the right to access, rectify, and erase User Personal Data, and to restrict or object to the processing of User Personal Data, in accordance with applicable Data Protection Laws.

Breach Notification

6.1. Acodei will notify the User without undue delay in the event of any unauthorized or unlawful processing of User Personal Data, or any accidental or unlawful destruction, loss, alteration, or disclosure of User Personal Data.

Data Deletion

7.1. Upon termination of the Agreement, Acodei will securely delete or return all User Personal Data within 30 days, unless required by applicable Data Protection Laws to retain the User Personal Data.

Governing Law

8.1. This Addendum shall be governed by and construed in accordance with the laws of The United States of America, without giving effect to any choice of law or conflict of law provisions.

Changes to this Addendum

9.1. Acodei may update or modify this Addendum from time to time to reflect changes in applicable Data Protection Laws or changes in the services provided by Acodei. The User will be notified of any material changes to this Addendum.

If you have any questions or concerns about this Addendum, please contact us at

Annex A: Details of Data Processing

Categories of data subjects:

The categories of data subjects whose personal data is processed include (i) Users (i.e., individual end users and clients of Acodei) and (ii) Client customers (i.e., individuals who have made a purchase through a payment processor, which data is processed using Acodei’s products). Users may opt to utilize Acodei’s service to process client customer data or not through the Account Mapping screen in the app.

Categories of personal data:

Users may provide certain personal data to Acodei, the extent of which is typically determined and controlled by the User in its sole discretion, and may include the following types of personal data:

  • Users:  Identification and contact data (name, contact details, email address); financial information (credit card details, account details, payment information)
  • Client Customers: Identification and contact data (name, address, contact details, including email address); financial information (credit card details, account details, payment information).

Sensitive data processed:

Acodei does not want to, nor does it intentionally, collect or process any Sensitive Data in connection with the provision of the Service, beyond that which is needed in accordance with the Agreement.

(d) Frequency of processing:

Continuous and as determined by the User.

(e) Purpose of the processing:

Acodei provides data synchronization services between payment processors, accounting software, and other related services. Acodei shall only process User or Client Customer data for permitted purposes, which shall include: (i) processing as necessary to provide the Service in accordance with the Agreement; (ii) processing initiated by the User in its use of the Service; and (iii) processing to comply with any other reasonable instructions provided by the User (e.g., via email or support tickets) that are consistent with the terms of the Agreement.

(f) Duration of processing and period for which personal data will be retained:

Acodei will delete data as outlined in section 7.1 of this Addendum.  

Annex B: Acodei Subprocessors

To help Acodei deliver upon the Agreement, we engage Subprocessors to assist with our data processing activities. A list of our current Subprocessors is available here:



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Updated February 18, 2023